r e s o u r c e s

s y s t e m s

‘For every complex problem
 there’s a simple solution……

 ……and its wrong!’

Essential to successful intervention is a complete awareness of the situation. Systems theory is useful to map the situation and help predict consequences. One obvious consequence of any intervention is the classic scenario of 'Shifting the Burden to the Intervener'. Here (below) the intervention attempts to ameliorate obvious problem symptoms, and does so so successfully that the people within the system never learn how to deal with the problems themselves.

The diagram shows one method for systematically mapping the interactions in an organisation; an important step before any intervention.

We aim to leave you better prepared to develop your future